Welcome to the Packlinq customer service
Find answers to frequently asked questions below. Click on any question to expand the answer.
Orders & Shipping
Standard shipping typically takes 3-5 business days within the Netherlands and 5-10 business days for international orders. Express shipping options are available at checkout for faster delivery.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Orders can be modified or cancelled within 24 hours of placement. Please contact our customer service team as soon as possible if you need to make changes.
Returns & Refunds
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.
Products & Pricing
Yes! We offer competitive pricing for bulk orders. Please contact our sales team at info@packlinq.com for a custom quote.
All prices on our website are excluding VAT. VAT will be calculated and added at checkout based on your location.